M&T Bank

A unified mobile experience for all customers.

App / Banking / B2C

Details

Next generation
mobile banking App

M&T Bank is headquartered in Buffalo NY, operating over 700 branches located in New York, New Jersey, Pennsylvania, Maryland, Delaware, Virginia, West Virginia, Washington, D.C., and Connecticut.

Banking should be simple, quick and convenient; that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. With a design that’s clean and easy to use, users can check balances, deposit checks, manage M&T Alerts, review and search for transactions and send payments – fast.

Goals

Deliver an extensible organization-wide mobile framework.
Align experience and technical decisions across the organization’s different business lines
Better facilitate task completion by optimize banking experience for mobile.
Reduce mobile banking related call center issues.

Solution

By focusing on users goals and objectives while banking we developed a mobile banking app that delivered on utility and clarity. Identification of opportunities and enhancements will be predicated on further user testing.